The second-hand marketplace Shoppers Voice Displeasure Over Sizing Changes
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: last year, Vinted reversed a change to its shipping options after backlash from users.
